Support Ticket

Open a Support Ticket Need to open a support ticket with PureCommand? Fill out the form below to get started. 


PureCommand News News and information about Fire Journal and the fire service Get the inside skinny. Keep up to date with tips, tricks, and progress on development. We’ll share behind the scenes updates about once a month.

Device Compatibility

Device Compatibility Fire Journal requires iOS 13 (or newer), or iPadOS 13 (or newer) to operate. To learn more about the latest operating systems from Apple, please visit the iOS page or the iPadOS page in the Apple website. All … Read More

Firefighter Survey

Firefighter Survey Regardless of whether you are currently using Fire Journal or not, we want to hear from you. Share your opinions on functionality, your department’s needs, and how Fire Journal can help.  New Survey Coming Soon Got an idea? … Read More

Fire Journal

Say goodbye to paper journals. easy to use Faster than a pencil, and just as easy to use.  In Sync Auto-syncs with other devices in the background.  Powerful Technology Made for phones, tablets, and computers.  unbeatable price How about FREE? … Read More


Hello. How can we help? Shoot us a message for support Send MEssage What is FireJournal? Fire Journal is the 21st century answer to firefighter and fire station operations management. Using an iOS or iPadOS device, you will manage your … Read More

Contact Us

Contact Us There’s a lot to talk about. Read our FAQ or send us a message.  Check out our FAQs You have questions. We have answers. If you can’t find what your’e looking for, send us a message. We actuually … Read More


PureCommand Privacy Policy Privacy Policy Published June 30, 2020. Effective as of July 04, 2020. This Privacy Policy replaces and supersedes all prior versions. PureCommand, LLC. (“PureCommand,” or “we”) wants you to feel secure relative to how we work with … Read More


We’re here to help If you need assistance, open a support ticket and one of our team will get back to you with answers.  Open Support Ticket

Terms of Use

PureCommand Terms of Use Terms of Use Published June 30, 2020. Effective as of July 04, 2020. These Terms of Use replace and supersede all prior versions. Welcome to the PureCommand, LLC ( website. PureCommand, LLC (“PureCommand”) maintains this site … Read More